![]() ![]() Our B2B expert panel has reviewed top help desk software products analyzing such factors as quality of features, usability, pricing, and customer support, and concluded that Freshdesk is the best in its class. Here’s how part of Freshdesk UI looks like You can also easily sign up for Freshdesk free trial here. If you’d like to know more about Freshdesk awards, features, pricing, integrations, and other specs, read our Freshdesk reviews. Hopefully, this will help you decide if Freshdesk is a solution that can meet specific requirements of your company. In this article we’ll discuss in details of industry awards won by Freshdesk in 2017 and what they mean to prospective Freshdesk users by highlighting the software’s winning features. These features, and the vendor’s constant drive for innovation, make the software our top choice in our comparison of top help desk solutions, and a favorite of businesses of all sizes from big companies like 3M, BOSS, and Cisco to startups. The software is built on seamless organization, collaboration, smart automation, and tight integration to help you deliver excellent customer support. It combines enterprise-grade robust features with plug-and-play simplicity and price scalability. ![]() Freshdesk is one of the three biggest SaaS help desk solutions in the world today. ![]()
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